Starloop Members Talk
About Reputation Control

Story: Philippe Richer is the President of TLR Law. Before joining Starloop, he didn’t have a repeatable process for getting reviews from his clients. One day, he discovered that a client had left him a 3-star Google review. “I gave [the client] the advice I had to give him, he just didn’t like it … he gave me a 3 star review. I was really annoyed with that” Philippe said.  And that was the last straw. From that moment on, he was looking for a solution to take control of his reviews and online reputation. He signed up for Starloop and after just one year was delighted let us know “The more reviews I get, the more leads I get.” Now when legal consumers search Google, they see that Philippe his firm, TLR Law, has high status in on Google from all his online reviews. Furthermore, due to Philippe’s Client Intake Survey, he calculates that TLR Law is achieving a 10x return on investment from Starloop.

Story: Ryan is the owner of MacKay Real Property Law. 11 months ago he realized that a competing firm had more status in the marketplace because they had more Google reviews.  Ryan felt his firm was the better of the two but that wasn’t being represented online. “Our online status compared to other law firms wasn’t as high as what I felt it was in real life and I wanted to bring those two things into balance.” This was the moment that Ryan decided to take take control of his online reputation and signed up for Starloop. Ryan says “We started with Starloop less than a year ago. And when we started we had about 30 reviews on Google. This morning I looked and we’ve got over 240 now.” The online reputation of Ryan’s law firm has had a meteoric rise. His firm now has a very high status in the marketplace (much more than lesser reviewed competitors.) Note: Ryan has multiple locations and uses Starloop for all of his offices. For the purpose of this interview we focused only on his main Silver Springs location. 

Story: Clint Clark is a Founding Partner at Clark & Clark. Their firm has a good reputation at street level but Clint (who calls himself a dinosaur with technology) said that he “potentially didn’t even see the merit” with online reviews. Put another way, he almost missed the boat. However, their status in the marketplace was falling behind and that motivated him to take action. “Our presence wasn’t very good … because we hadn’t even looked at it or managed it.” Clint discovered Starloop after a chance meeting with a client and the rest is history.  He had found a repeatable system for getting client reviews and building his online reputation. He likes that Starloop plants a tree for every online review, offsetting the paper intensive nature their services, calling Starloop’s tree planting angle a great “selling point to get reviews.”  Clint has boosted the online reputation of their firm to a solid 4.8 star rating AND is now sitting on 87 genuine Google reviews. What does Clint feel is one of the biggest benefits to having a Starloop Membership? “The great thing is Starloop is we’re not having to figure out how to do it. It’s a simple process for us.”  

"Yes! Help me get more reviews & more clients."